* {
    box-sizing: border-box;
}


/* ================================================================
   FAQ PAGE V2 — THEME
================================================================ */

.faq-page {
    --faq-bg: #ffffff;

    --faq-soft: #f8f4ef;
    --faq-soft-2: #f3eee8;

    --faq-border: #eadfd6;
    --faq-border-strong: #ddcfc4;

    --faq-text: #292522;
    --faq-muted: #6f6862;

    --faq-accent: #4f9298;
    --faq-accent-dark: #39777d;
    --faq-accent-soft: #e2f0ef;

    --faq-blue: #557c9c;
    --faq-blue-dark: #456882;

    background: var(--faq-bg);
    color: var(--faq-text);
}


/* ================================================================
   INTRO
================================================================ */

.faq-page-intro {
    position: relative;

    padding:
        58px
        24px
        72px;

    overflow: hidden;

    background: #ffffff;
    border-bottom: 0;
}

.faq-page-intro::before,
.faq-page-intro::after {
    content: "";
    position: absolute;
    pointer-events: none;
    border-radius: 50%;
}

.faq-page-intro::before {
    top: -120px;
    right: -120px;

    width: 420px;
    height: 420px;

    border: 1.5px solid rgba(85, 124, 156, 0.22);
    box-shadow: 0 0 50px rgba(85, 124, 156, 0.035);
    opacity: 1;
}


.faq-page-intro::after {
    top: 20px;
    right: -40px;

    width: 260px;
    height: 260px;

    border: 1.5px solid rgba(85, 124, 156, 0.18);
    box-shadow: 0 0 36px rgba(79, 146, 152, 0.03);
    opacity: 1;
}


.faq-page-intro-inner {
    position: relative;
    z-index: 2;

    width: min(1180px, 100%);

    margin: 0 auto;

    display: grid;

    grid-template-columns:
        minmax(0, 1fr)
        minmax(420px, 0.9fr);

    align-items: end;

    gap: 70px;
}


/* ================================================================
   INTRO COPY
================================================================ */

.faq-page-intro-copy {
    max-width: 680px;
}


.faq-page-intro-eyebrow {
    margin: 0 0 16px;

    color: var(--faq-accent);

    font-size: 12px;
    font-weight: 800;

    line-height: 1;

    letter-spacing: 0.15em;

    text-transform: uppercase;
}


.faq-page-intro-title {
    margin: 0;

    max-width: 760px;

    color: var(--faq-text);

    font-family:
        Georgia,
        "Times New Roman",
        serif;

    font-size:
        clamp(
            40px,
            4.5vw,
            64px
        );

    font-weight: 700;

    line-height: 0.98;

    letter-spacing:
        -0.035em;
}


.faq-page-intro-title span {
    display: block;

    color: var(--faq-accent);
}


.faq-page-intro-description {
    max-width: 650px;

    margin:
        26px
        0
        0;

    color: var(--faq-muted);

    font-size: 17px;

    line-height: 1.7;
}


/* ================================================================
   SEARCH SIDE
================================================================ */

.faq-page-intro-search {
    display: flex;
    flex-direction: column;

    align-items: stretch;

    justify-content: flex-end;
}


/* ================================================================
   SEARCH
================================================================ */

.faq-page-search {
    display: grid;

    grid-template-columns:
        auto
        minmax(0, 1fr)
        auto;

    align-items: center;

    gap: 8px;

    width: 100%;

    min-height: 64px;

    margin: 0;

    padding: 7px;

    border:
        1px solid
        rgba(221, 207, 196, 0.9);

    border-radius: 18px;

    background:
        rgba(255, 255, 255, 0.92);

    box-shadow:
        0 18px 40px
        rgba(67, 55, 46, 0.08);

    backdrop-filter:
        blur(12px);

    transition:
        border-color 0.2s ease,
        box-shadow 0.2s ease;
}


.faq-page-search:focus-within {
    border-color:
        rgba(79, 146, 152, 0.65);

    box-shadow:
        0 20px 45px
        rgba(57, 119, 125, 0.13);
}


.faq-page-search-icon {
    display: flex;

    align-items: center;
    justify-content: center;

    width: 42px;
    height: 42px;

    color: var(--faq-accent);

    font-size: 27px;

    line-height: 1;
}


.faq-page-search input {
    width: 100%;

    min-width: 0;

    min-height: 44px;

    padding: 0 5px;

    border: 0;

    outline: 0;

    color: var(--faq-text);

    background: transparent;

    font: inherit;

    font-size: 15px;
}


.faq-page-search input::placeholder {
    color: #938b84;
}


.faq-page-search button {
    min-height: 48px;

    padding:
        0
        22px;

    border: 0;

    border-radius: 13px;

    color: #ffffff;

    background:
        var(--faq-blue);

    font-size: 13px;
    font-weight: 800;

    cursor: pointer;

    box-shadow:
        0 8px 18px
        rgba(57, 119, 125, 0.17);

    transition:
        background 0.2s ease,
        transform 0.2s ease,
        box-shadow 0.2s ease;
}


.faq-page-search button:hover {
    background:
        var(--faq-blue-dark);

    transform:
        translateY(-1px);

    box-shadow:
        0 10px 24px
        rgba(57, 119, 125, 0.24);
}


/* ================================================================
   AVAILABLE ANSWERS
================================================================ */

.faq-page-count {
    display: inline-flex;

    align-items: center;

    align-self: flex-start;

    gap: 8px;

    width: fit-content;

    margin-top: 16px;

    padding:
        8px
        12px;

    border:
        1px solid
        rgba(79, 146, 152, 0.18);

    border-radius: 999px;

    color: #6c6660;

    background:
        rgba(226, 240, 239, 0.58);

    font-size: 12px;

    line-height: 1;
}


.faq-page-count strong {
    color:
        var(--faq-accent-dark);

    font-size: 13px;
}


.faq-page-count-dot {
    width: 7px;
    height: 7px;

    flex: 0 0 auto;

    border-radius: 50%;

    background:
        var(--faq-accent);

    box-shadow:
        0 0 0 4px
        rgba(79, 146, 152, 0.10);
}


/* ================================================================
   ACCESSIBILITY
================================================================ */

.sr-only {
    position: absolute;

    width: 1px;
    height: 1px;

    padding: 0;
    margin: -1px;

    overflow: hidden;

    clip: rect(0, 0, 0, 0);
    clip-path: inset(50%);

    white-space: nowrap;

    border: 0;
}


/* ================================================================
   INTRO RESPONSIVE
================================================================ */

@media (max-width: 950px) {

    .faq-page-intro {
        padding:
            66px
            22px
            44px;
    }


    .faq-page-intro-inner {
        grid-template-columns:
            1fr;

        align-items:
            start;

        gap: 36px;
    }


    .faq-page-intro-copy {
        max-width: 760px;
    }


    .faq-page-intro-search {
        max-width: 680px;
    }

}


@media (max-width: 620px) {

    .faq-page-intro {
        padding:
            48px
            16px
            34px;
    }


    .faq-page-intro-title {
        font-size:
            clamp(
                36px,
                11vw,
                48px
            );
    }


    .faq-page-intro-description {
        margin-top: 20px;

        font-size: 15px;

        line-height: 1.6;
    }


    .faq-page-search {
        grid-template-columns:
            auto
            minmax(0, 1fr);

        min-height: 58px;

        border-radius: 16px;
    }


    .faq-page-search button {
        grid-column:
            1 / -1;

        width: 100%;

        min-height: 46px;

        margin-top: 2px;
    }


    .faq-page-search-icon {
        width: 34px;
    }

}
/* ================================================================
   FAQ CONTENT
================================================================ */

.faq-page-content {
    position: relative;

    padding:
        56px
        24px
        80px;

    background:
        linear-gradient(
            180deg,
            #ffffff 0,
            #fcfbf9 55px,
            #faf7f4 110px,
            #f8f4ef 180px,
            #f8f4ef 100%
        );
}


.faq-page-content-inner {
    display: grid;

    grid-template-columns:
        280px
        minmax(0, 1fr);

    align-items: start;

    gap:
        24px
        34px;

    width:
        min(
            1180px,
            100%
        );

    margin:
        0
        auto;
}


/* ================================================================
   SIDEBAR / CATEGORIES
================================================================ */

.faq-page-sidebar {
    min-width: 0;

    align-self: start;
}


.faq-page-category-list {
    display: grid;

    gap: 8px;

    padding: 8px;

    border:
        1px solid
        var(--faq-border);

    border-radius: 20px;

    background:
        var(--faq-soft);

    box-shadow:
        0 12px 34px
        rgba(67, 55, 46, 0.05);
}


.faq-page-category {
    display: flex;

    align-items: center;

    justify-content:
        space-between;

    gap: 14px;

    width: 100%;

    min-height: 54px;

    padding:
        11px
        12px
        11px
        15px;

    border:
        1px solid
        transparent;

    border-radius: 14px;

    color:
        #4b4540;

    background:
        transparent;

    font-size: 13px;

    font-weight: 700;

    line-height: 1.3;

    text-align: left;

    cursor: pointer;

    transition:
        background 0.2s ease,
        border-color 0.2s ease,
        color 0.2s ease,
        transform 0.2s ease,
        box-shadow 0.2s ease;
}


.faq-page-category:hover {
    color:
        var(--faq-accent-dark);

    background:
        rgba(
            255,
            255,
            255,
            0.75
        );

    transform:
        translateX(2px);
}


.faq-page-category strong {
    display: inline-flex;

    flex:
        0
        0
        auto;

    align-items: center;

    justify-content: center;

    min-width: 31px;

    height: 27px;

    padding:
        0
        8px;

    border-radius:
        999px;

    color:
        var(--faq-muted);

    background:
        rgba(
            255,
            255,
            255,
            0.9
        );

    font-size: 11px;

    font-weight: 800;
}


.faq-page-category.is-active {
    color:
        #ffffff;

    border-color:
        var(--faq-blue);

    background:
        var(--faq-blue);

    box-shadow:
        0 9px 22px
        rgba(
            57,
            119,
            125,
            0.17
        );
}


.faq-page-category.is-active strong {
    color:
        var(--faq-accent-dark);

    background:
        rgba(
            255,
            255,
            255,
            0.9
        );
}


/* ================================================================
   MAIN RESULTS
================================================================ */

.faq-page-main-column {
    display: grid;

    min-width: 0;

    gap: 18px;
}


.faq-page-results {
    display: flex;

    flex-direction: column;

    min-width: 0;

    overflow: hidden;

    padding:
        24px;

    border:
        1px solid
        var(--faq-border);

    border-radius:
        22px;

    background:
        #ffffff;

    box-shadow:
        0 16px 40px
        rgba(
            67,
            55,
            46,
            0.055
        );
}


/* ================================================================
   RESULTS HEADING
================================================================ */

.faq-page-results-heading {
    display: flex;

    align-items:
        flex-end;

    justify-content:
        space-between;

    gap: 20px;

    margin-bottom:
        20px;

    padding:
        0
        2px;
}


.faq-page-results-heading h2 {
    margin: 0;

    color:
        var(--faq-text);

    font-family:
        Georgia,
        "Times New Roman",
        serif;

    font-size:
        clamp(
            25px,
            2.4vw,
            34px
        );

    line-height: 1.1;

    letter-spacing:
        -0.025em;
}


.faq-page-results-heading p {
    flex:
        0
        0
        auto;

    margin: 0;

    padding:
        7px
        10px;

    border-radius:
        999px;

    color:
        var(--faq-accent-dark);

    background:
        var(--faq-accent-soft);

    font-size:
        11px;

    font-weight: 800;
}


/* ================================================================
   QUESTION LIST
================================================================ */

.faq-page-list {
    display: grid;

    grid-auto-rows:
        max-content;

    align-content: start;

    flex: 1;

    min-height: 0;

    gap: 9px;

    padding-right:
        5px;

    overflow-x:
        hidden;

    overflow-y:
        auto;

    overscroll-behavior:
        contain;

    scrollbar-gutter:
        stable;
}


/* ================================================================
   QUESTION
================================================================ */

.faq-page-item {
    min-height: 0;

    overflow: hidden;

    border:
        1px solid
        #ece3dc;

    border-radius:
        16px;

    background:
        #ffffff;

    transition:
        border-color 0.22s ease,
        background 0.22s ease,
        box-shadow 0.22s ease,
        transform 0.22s ease;
}


.faq-page-item[hidden] {
    display: none;
}


.faq-page-item:hover {
    border-color:
        #d9ccc2;

    transform:
        translateY(-1px);
}


.faq-page-item.is-open {
    border-color:
        rgba(
            79,
            146,
            152,
            0.48
        );

    background:
        #fcfefe;

    box-shadow:
        0 10px 26px
        rgba(
            57,
            119,
            125,
            0.075
        );
}


/* ================================================================
   QUESTION BUTTON
================================================================ */

.faq-page-question {
    display: flex;

    align-items:
        center;

    justify-content:
        space-between;

    gap: 20px;

    width: 100%;

    min-height: 64px;

    padding:
        15px
        16px
        15px
        19px;

    border: 0;

    color:
        #34302c;

    background:
        transparent;

    font-family:
        inherit;

    font-size:
        15px;

    font-weight: 750;

    line-height: 1.45;

    text-align: left;

    cursor: pointer;

    transition:
        color 0.2s ease,
        background 0.2s ease;
}


.faq-page-question:hover {
    color:
        var(--faq-accent-dark);
}


.faq-page-item.is-open
.faq-page-question {
    color:
        var(--faq-accent-dark);

    background:
        rgba(
            226,
            240,
            239,
            0.24
        );
}


/* ================================================================
   PLUS / MINUS
================================================================ */

.faq-page-question-icon {
    display: inline-flex;

    flex:
        0
        0
        auto;

    align-items:
        center;

    justify-content:
        center;

    width: 34px;

    height: 34px;

    border:
        1px solid
        rgba(
            79,
            146,
            152,
            0.28
        );

    border-radius:
        50%;

    color:
        var(--faq-accent);

    background:
        var(--faq-accent-soft);

    font-family:
        Arial,
        Helvetica,
        sans-serif;

    font-size: 19px;

    font-weight: 400;

    line-height: 1;

    transition:
        color 0.2s ease,
        background 0.2s ease,
        border-color 0.2s ease,
        transform 0.25s ease;
}


.faq-page-item.is-open
.faq-page-question-icon {
    color: #ffffff;

    border-color:
        var(--faq-accent);

    background:
        var(--faq-accent);

    transform:
        rotate(180deg);
}


/* ================================================================
   ANSWER
================================================================ */

.faq-page-answer {
    border-top:
        1px solid
        rgba(
            234,
            223,
            214,
            0.8
        );
}


.faq-page-answer[hidden] {
    display: none;
}


.faq-page-answer-inner {
    padding:
        19px
        20px
        22px;

    color:
        #655f59;

    background:
        rgba(
            248,
            244,
            239,
            0.38
        );

    font-size: 14px;

    line-height: 1.8;
}


.faq-page-answer-inner strong,
.faq-page-answer-inner b {
    color:
        #37322e;
}


.faq-page-answer-inner a {
    color:
        var(--faq-accent-dark);

    font-weight: 700;

    text-decoration:
        underline;

    text-underline-offset:
        3px;
}


.faq-page-answer-inner a:hover {
    color:
        var(--faq-blue-dark);
}


/* ================================================================
   NO RESULTS
================================================================ */

.faq-page-no-results {
    margin-top:
        14px;

    padding:
        30px
        20px;

    border:
        1px dashed
        var(--faq-border-strong);

    border-radius:
        16px;

    color:
        var(--faq-muted);

    background:
        var(--faq-soft);

    font-size:
        14px;

    text-align:
        center;
}


.faq-page-no-results[hidden] {
    display: none;
}


/* ================================================================
   SCROLLBAR
================================================================ */

.faq-page-list::-webkit-scrollbar {
    width: 6px;
}


.faq-page-list::-webkit-scrollbar-track {
    border-radius:
        999px;

    background:
        #f1ece8;
}


.faq-page-list::-webkit-scrollbar-thumb {
    border-radius:
        999px;

    background:
        #c8bbb2;
}


/* ================================================================
   CONTENT RESPONSIVE
================================================================ */

@media (max-width: 1100px) {

    .faq-page-content-inner {
        grid-template-columns:
            240px
            minmax(0, 1fr);

        gap: 24px;
    }

}


@media (max-width: 820px) {

    .faq-page-content {
        padding:
            52px
            16px
            56px;
    }


    .faq-page-content-inner {
        grid-template-columns:
            1fr;
    }


    .faq-page-sidebar {
        position:
            static;
    }


    .faq-page-category-list {
        grid-template-columns:
            repeat(
                2,
                minmax(0, 1fr)
            );

        padding: 7px;
    }


    .faq-page-results {
        height:
            auto
            !important;

        padding:
            20px;

        overflow:
            visible;
    }


    .faq-page-list {
        max-height:
            none;

        overflow:
            visible;

        padding-right:
            0;
    }

}


@media (max-width: 620px) {

    .faq-page-category-list {
        grid-template-columns:
            1fr;
    }


    .faq-page-results {
        padding:
            17px;
    }


    .faq-page-results-heading {
        align-items:
            flex-start;

        flex-direction:
            column;

        gap: 10px;
    }


    .faq-page-question {
        min-height:
            62px;

        padding:
            14px;

        font-size:
            14px;
    }


    .faq-page-answer-inner {
        padding:
            17px;

        font-size:
            13px;
    }

}

/* ================================================================
   DISCLAIMER
================================================================ */

.faq-page-disclaimer {
    position: relative;

    display: flex;
    align-items: flex-start;
    gap: 18px;

    grid-column: 1 / -1;

    width: 100%;

    padding: 20px 24px;

    overflow: hidden;

    border: 1px solid var(--faq-border);
    border-radius: 18px;

    background:
        linear-gradient(
            135deg,
            #f8f4ef 0%,
            #fbf8f4 100%
        );

    box-shadow:
        0 10px 30px
        rgba(67, 55, 46, 0.04);
}


.faq-page-disclaimer::before {
    content: "";

    position: absolute;

    top: 0;
    bottom: 0;
    left: 0;

    width: 4px;

    background:
        var(--faq-accent);
}


.faq-page-disclaimer-icon {
    display: inline-flex;

    flex: 0 0 auto;

    align-items: center;
    justify-content: center;

    width: 34px;
    height: 34px;

    border:
        1px solid
        rgba(79, 146, 152, 0.35);

    border-radius: 50%;

    color:
        var(--faq-accent-dark);

    background:
        var(--faq-accent-soft);

    font-family:
        Georgia,
        serif;

    font-size: 17px;
    font-weight: 800;
}


.faq-page-disclaimer-content {
    min-width: 0;
}


.faq-page-disclaimer h2 {
    margin:
        1px
        0
        6px;

    color:
        var(--faq-text);

    font-size: 14px;
    font-weight: 800;
}


.faq-page-disclaimer p {
    max-width: 1050px;

    margin: 0;

    color:
        var(--faq-muted);

    font-size: 13px;

    line-height: 1.7;
}


/* ================================================================
   LOWER AREA
================================================================ */

.faq-page-lower-grid {
    display: grid;

    grid-column: 1 / -1;

    grid-template-columns:
        minmax(0, 1.15fr)
        minmax(380px, 0.85fr);

    align-items: stretch;

    gap: 20px;

    width: 100%;
}


.faq-page-popular-topics,
.faq-page-help-card {
    min-width: 0;
    height: 100%;
}


/* ================================================================
   POPULAR TOPICS
================================================================ */

.faq-page-popular-topics {
    padding:
        26px;

    border:
        1px solid
        var(--faq-border);

    border-radius:
        22px;

    background:
        var(--faq-soft);

    box-shadow:
        0 14px 36px
        rgba(67, 55, 46, 0.045);
}


.faq-page-popular-topics > h2 {
    margin:
        0
        0
        20px;

    color:
        var(--faq-text);

    font-family:
        Georgia,
        "Times New Roman",
        serif;

    font-size: 25px;

    line-height: 1.2;

    letter-spacing:
        -0.02em;
}


.faq-page-popular-grid {
    display: grid;

    grid-template-columns:
        repeat(
            2,
            minmax(0, 1fr)
        );

    gap: 12px;
}


.faq-page-popular-card {
    display: grid;

    grid-template-columns:
        54px
        minmax(0, 1fr);

    align-items: start;

    gap: 15px;

    min-height: 140px;

    padding:
        18px;

    border:
        1px solid
        rgba(234, 223, 214, 0.95);

    border-radius:
        16px;

    background:
        rgba(255, 255, 255, 0.92);

    transition:
        transform 0.22s ease,
        border-color 0.22s ease,
        box-shadow 0.22s ease;
}


.faq-page-popular-card:hover {
    transform:
        translateY(-3px);

    border-color:
        rgba(79, 146, 152, 0.35);

    box-shadow:
        0 12px 26px
        rgba(57, 119, 125, 0.08);
}


.faq-page-popular-icon {
    display: flex;

    align-items: center;
    justify-content: center;

    width: 54px;
    height: 54px;

    overflow: hidden;

    border-radius: 15px;

    color:
        var(--faq-accent);

    background:
        var(--faq-accent-soft);
}


.faq-page-popular-icon img {
    display: block;

    width: 70px;
    height: 70px;

    object-fit: contain;
}


.faq-page-popular-icon span {
    font-size: 28px;

    line-height: 1;
}


.faq-page-popular-content {
    display: flex;
    flex-direction: column;

    min-width: 0;
    height: 100%;
}


.faq-page-popular-content h3 {
    margin: 0;

    color:
        #37322e;

    font-size: 14px;
    font-weight: 800;

    line-height: 1.4;
}


.faq-page-popular-content p {
    margin:
        7px
        0
        0;

    color:
        var(--faq-muted);

    font-size: 12px;

    line-height: 1.6;
}


.faq-page-popular-content a {
    display: inline-flex;

    align-items: center;

    gap: 7px;

    width: fit-content;

    margin-top: auto;
    padding-top: 12px;

    color:
        var(--faq-accent-dark);

    font-size: 12px;
    font-weight: 800;

    text-decoration: none;
}


.faq-page-popular-content a span:last-child {
    transition:
        transform 0.2s ease;
}


.faq-page-popular-content a:hover
span:last-child {
    transform:
        translateX(4px);
}


/* ================================================================
   PERSONAL HELP
================================================================ */

.faq-page-help-card {
    position: relative;

    display: grid;

    grid-template-columns:
        minmax(0, 1fr)
        125px;

    align-items: center;

    gap: 10px;

    padding:
        28px;

    overflow: hidden;

    border:
        1px solid
        rgba(79, 146, 152, 0.22);

    border-radius:
        22px;

    background:
        linear-gradient(
            145deg,
            #e7f2f1 0%,
            #f4f8f6 55%,
            #f8f4ef 100%
        );

    box-shadow:
        0 14px 36px
        rgba(57, 119, 125, 0.07);
}


.faq-page-help-card::before {
    content: "";

    position: absolute;

    top: -85px;
    right: -75px;

    width: 230px;
    height: 230px;

    border:
        1px solid
        rgba(79, 146, 152, 0.13);

    border-radius: 50%;

    pointer-events: none;
}


.faq-page-help-content {
    position: relative;
    z-index: 2;

    min-width: 0;
}


.faq-page-help-card h2 {
    max-width: 360px;

    margin: 0;

    color:
        var(--faq-text);

    font-family:
        Georgia,
        "Times New Roman",
        serif;

    font-size:
        clamp(
            22px,
            2vw,
            28px
        );

    line-height: 1.15;

    letter-spacing:
        -0.02em;
}


.faq-page-help-intro {
    max-width: 460px;

    margin:
        11px
        0
        20px;

    color:
        #65625e;

    font-size: 13px;

    line-height: 1.65;
}


/* ================================================================
   HELP CONTACT ROWS
================================================================ */

.faq-page-help-row {
    display: flex;

    align-items: flex-start;

    gap: 11px;

    margin-top: 13px;
}


.faq-page-help-icon {
    display: inline-flex;

    flex: 0 0 auto;

    align-items: center;
    justify-content: center;

    width: 30px;
    height: 30px;

    border-radius: 9px;

    color:
        var(--faq-accent-dark);

    background:
        rgba(255, 255, 255, 0.62);

    font-size: 16px;
}


.faq-page-help-row > div {
    display: grid;

    gap: 2px;

    min-width: 0;
}


.faq-page-help-row div > span {
    color:
        #77716c;

    font-size: 11px;
}


.faq-page-help-row a,
.faq-page-help-row strong {
    color:
        #37322e;

    font-size: 13px;
    font-weight: 800;

    line-height: 1.45;

    text-decoration: none;
}


.faq-page-help-row a:hover {
    color:
        var(--faq-accent-dark);
}


/* ================================================================
   HELP IMAGE
================================================================ */

.faq-page-help-headphones {
    position: relative;
    z-index: 2;

    display: flex;

    align-items: center;
    justify-content: center;

    width: 120px;
    height: 120px;

    overflow: hidden;

    border:
        1px solid
        rgba(255, 255, 255, 0.85);

    border-radius: 50%;

    background:
        rgba(255, 255, 255, 0.68);

    box-shadow:
        0 14px 30px
        rgba(57, 119, 125, 0.10);
}


.faq-page-help-headphones img {
    display: block;

    width: 100%;
    height: 100%;

    object-fit: contain;
}


/* ================================================================
   EMPTY STATE
================================================================ */

.faq-page-empty {
    display: flex;

    align-items: center;
    justify-content: center;

    min-height: 480px;

    padding: 60px 24px;

    background:
        var(--faq-soft);

    text-align: center;
}


.faq-page-empty h1 {
    margin: 0;

    color:
        var(--faq-text);

    font-family:
        Georgia,
        "Times New Roman",
        serif;

    font-size:
        clamp(
            32px,
            4vw,
            52px
        );
}


/* ================================================================
   LOWER RESPONSIVE
================================================================ */

@media (max-width: 1050px) {

    .faq-page-lower-grid {
        grid-template-columns:
            1fr;
    }


    .faq-page-help-card {
        grid-template-columns:
            minmax(0, 1fr)
            150px;
    }

}


@media (max-width: 720px) {

    .faq-page-popular-grid {
        grid-template-columns:
            1fr;
    }


    .faq-page-popular-topics,
    .faq-page-help-card {
        padding:
            20px;
    }


    .faq-page-help-card {
        grid-template-columns:
            1fr;
    }


    .faq-page-help-headphones {
        width: 95px;
        height: 95px;

        margin-top: 4px;
    }

}


@media (max-width: 520px) {

    .faq-page-disclaimer {
        gap: 13px;

        padding:
            17px;
    }


    .faq-page-popular-topics,
    .faq-page-help-card {
        border-radius:
            18px;
    }


    .faq-page-popular-card {
        grid-template-columns:
            46px
            minmax(0, 1fr);

        padding:
            15px;
    }


    .faq-page-popular-icon {
        width: 46px;
        height: 46px;

        border-radius: 12px;
    }


    .faq-page-popular-icon img {
        width: 42px;
        height: 42px;
    }
}



/* ================================================================
   FAQ HERO CHAT
================================================================ */

/* Το «παράθυρο» της εφαρμογής: σταθερό, με περίγραμμα και σκιά σαν να αιωρείται πάνω από τη σελίδα. */
.faq-hero-chat {
    margin-top: 40px;
    overflow: hidden;
    border: 1px solid #e4ddd6;
    border-radius: 22px;
    background: #fbfaf8;
    box-shadow:
        0 24px 60px rgba(41, 60, 90, 0.12),
        0 4px 14px rgba(41, 37, 34, 0.05);
}

.faq-hero-chat-header {
    display: flex;
    align-items: center;
    gap: 12px;
    padding: 14px 18px;
    border-bottom: 1px solid #ece6df;
    background: #ffffff;
}

.faq-hero-chat-avatar {
    display: flex;
    align-items: center;
    justify-content: center;
    width: 36px;
    height: 36px;
    border-radius: 50%;
    color: #ffffff;
    background: #557c9c;
    font-size: 12px;
    font-weight: 800;
}

.faq-hero-chat-title {
    display: flex;
    align-items: center;
    line-height: 1.25;
}

.faq-hero-chat-title strong {
    color: #292522;
    font-size: 14px;
}

.faq-hero-chat-title strong {
    display: flex;
    align-items: center;
    gap: 7px;
}

/* Πράσινη τελεία «online» αριστερά από το όνομα, όπως στις εφαρμογές μηνυμάτων. */
.faq-hero-chat-title strong::before {
    content: "";
    width: 7px;
    height: 7px;
    border-radius: 50%;
    background: #0e9e76;
}

/* Τα μηνύματα. min-height: κρατά το παράθυρο σε σταθερό ύψος όσο γράφεται η απάντηση. */
.faq-hero-chat-body {
    display: flex;
    flex-direction: column;
    gap: 10px;
    min-height: 260px;
    padding: 20px 18px;
    opacity: 0;
    transform: translateY(6px);
    transition: opacity 0.35s ease, transform 0.35s ease;
}

.faq-hero-chat.is-visible .faq-hero-chat-body {
    opacity: 1;
    transform: none;
}

@media (prefers-reduced-motion: reduce) {
    .faq-hero-chat-body {
        transition: none;
    }
}

.faq-hero-chat-bubble {
    max-width: 88%;
    padding: 12px 16px;
    border-radius: 18px;
    font-size: 14px;
    line-height: 1.55;
    box-shadow: 0 10px 26px rgba(41, 60, 90, 0.08);
}

/* Ερώτηση δεξιά, στο χρώμα του κουμπιού αναζήτησης, όπως το μήνυμα του χρήστη σε chat. */
.faq-hero-chat-bubble.is-question {
    align-self: flex-end;
    border-bottom-right-radius: 6px;
    color: #ffffff;
    background: #557c9c;
    font-weight: 700;
}

/* Απάντηση αριστερά, λευκή: η «απάντηση της Dream Music». */
.faq-hero-chat-bubble.is-answer {
    align-self: flex-start;
    min-height: 48px;
    border: 1px solid #eadfd6;
    border-bottom-left-radius: 6px;
    color: #4f4944;
    background: #ffffff;
}

/* Κέρσορας που αναβοσβήνει όσο πληκτρολογείται η απάντηση. */
.faq-hero-chat-cursor {
    display: inline-block;
    width: 2px;
    height: 1em;
    margin-left: 2px;
    vertical-align: -2px;
    background: #557c9c;
    animation: faq-chat-blink 1s steps(1) infinite;
}

/* Όσο «σκέφτεται» φαίνονται τελίτσες αντί για κέρσορα. */
.faq-hero-chat.is-thinking .faq-hero-chat-cursor {
    display: none;
}

.faq-hero-chat.is-thinking .is-answer::before {
    content: "• • •";
    letter-spacing: 2px;
    color: #9aa7a8;
    animation: faq-chat-pulse 1s ease-in-out infinite;
}

@keyframes faq-chat-blink {
    50% { opacity: 0; }
}

@keyframes faq-chat-pulse {
    50% { opacity: 0.35; }
}

@media (prefers-reduced-motion: reduce) {
    .faq-hero-chat-cursor {
        animation: none;
    }
}

/*
 * Η αναζήτηση στο hero κρύβεται: τη θέση της παίρνει το chat.
 * Μένει στο HTML επειδή το JS της σελίδας τη χρησιμοποιεί. Αν σβηνόταν, θα σταματούσαν να δουλεύουν τα φίλτρα και οι ερωτήσεις.
 */
.faq-page-search,
.faq-page-count {
    display: none;
}


/* Μόνο όταν τα ακουστικά είναι link (η χώρα έχει τηλέφωνο): ανασηκώνονται στο hover για να φαίνεται ότι πατιούνται. */
a.faq-page-help-headphones {
    cursor: pointer;
    transition: transform 0.2s ease, box-shadow 0.2s ease;
}

a.faq-page-help-headphones:hover {
    transform: translateY(-2px) scale(1.03);
    box-shadow: 0 18px 36px rgba(57, 119, 125, 0.18);
}

a.faq-page-help-headphones:focus-visible {
    outline: 3px solid rgba(79, 146, 152, 0.35);
    outline-offset: 4px;
}